Business Process Management
We often blame people for inefficiency and ineffective work when the cause of problems is actually due to poor work processes Transparent processes drive business success. For many organizations, growth targets and key business outcomes hinge on the transformation of critical processes, from inefficient and unproductive routines to highly optimized processes that are adopted and embraced across multiple business units. But effecting process change can be difficult, especially when it involves the buy-in of diverse stakeholders who are heavily invested in familiar routines and resources.
The Oneserve specializes in bringing best-in-class Business Process Management services to organizations in which the status quo is no longer effective. With services delivered by senior-level consultants, our consulting team works hand-in-hand with individuals at every level of your organization, ensuring that business process improvements are achieved in a manner that makes sense for to all.
We have found that many organizations have informal business processes that are inefficient and unclear; leading to bottlenecks in work output as well as lower productivity. Employees are unclear about their job responsibilities as well as work procedures. We will help you to pinpoint these inefficiencies and bottlenecks and improve your business processes with tools, training and
coaching. In this way, you can evaluate and improve your quality processes and tools to make sure they continue to create value and reduce waste and cost for everyone.
How We Can Help
Dr. W. Edwards Deming, the father of Quality Evolution has wisely stated, “If you can’t describe
what you are doing as a process, you don’t know what you’re doing.” We make certain you know
what you’re doing. We begin by helping you identify your key business processes, describe them
accurately and then examining whether the resources who are working on them are working
optimally. Are they able to sustain your business, stakeholders, employees and customers? Are
work processes out of date and irrelevant; left over from earlier decades of policies and